Terms of Service

1. About Empire Merch

Empire Merch is an online store selling official merchandise for ErinShayLive, Shadowqueen, and Erin Shay. By placing an order or using this site, you agree to these terms.

2. Products

All products are made to order through our print-on-demand partner. Product photos are representative — minor variations in color, print placement, and garment fit are normal and not defects. We may discontinue or update designs without notice.

3. Pricing & Payment

All prices are listed in USD. Payment is processed securely through Stripe at checkout — we never see or store your full card details. Orders are only confirmed once payment is successfully processed.

4. Shipping

Orders are produced and shipped by our fulfillment partner once payment clears. Delivery estimates vary by destination and are not guaranteed. Risk of loss passes to you once an item is handed to the carrier, though see our Refund & Returns Policy for lost-in-transit coverage.

5. Returns & Refunds

See our Refund & Returns Policy for full details on damaged, defective, or misprinted items.

6. Intellectual Property

All logos, artwork, and designs on this site belong to their respective brand (ErinShayLive, Shadowqueen, or Erin Shay) or Empire Merch. You may not reproduce, resell, or use them without permission.

7. Limitation of Liability

Empire Merch is not liable for indirect, incidental, or consequential damages arising from your use of this site or purchase of our products, to the maximum extent permitted by law.

8. Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

9. Governing Law

These terms are governed by the laws of Queensland, Australia.

10. Contact

Questions about these terms? Reach out to empiremerch1@gmail.com.